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Why Investors Choose Franchise-Based Property Management

PMI Hudson - Monday, September 9, 2019

Best of Both Worlds: Franchise systems are able to provide centralized and robust back office support without sacrificing client’s need for highly localized expertise as it relates to region specific regulations, laws, and market dynamics.  Locally, owners are able to be much more involved in the communities in which they live and work.

Scalability: Have multiple properties that you need professionally managed? No problem. The franchisor can provide the franchisee with additional on-boarding assistance and support to ensure tenants and owner/investor alike are well supported during implementation as the franchisee scales up local operations to meet future needs.

Technology: Franchisors are able to provide their network with best in class technology to streamline things like maintenance coordination, tenant showings and screenings, rent collection, and late payment notices benefiting owners and tenants alike.

Systemization: By leveraging the expertise of hundreds of locations, a franchise organization provides its franchisees with proven systems and processes to streamline the investor-client experience so they can focus on looking for new investment properties, managing their business and overall spend less time worrying. 

Geographic Expansion: A franchise system provides a similar (though not identical) customer experience from one geographic location to the next. For the ambitious investor willing to expand out of their geographic area, this provides additional opportunities to grow their portfolio.

Network Enhancement: Good franchisors foster communication and collaboration among franchisees. Good franchisees leverage this to help their investor clients connect with local area experts and investors in other markets. 

Tenant Experience: Tenants appreciate the robust infrastructure afforded by a franchise system.  It starts with a simplified rental process.  Tenants can find, view, and apply for an apartment online seamlessly which greatly improves the number of qualified applicants for each home or unit.  Once a new tenant occupies the residence, they can expect a 24/7 maintenance hotline, online rent payments & maintenance requests.

Liability Protection: Franchise systems have measures in place to ensure their franchisees are legally compliant, insured, licensed (where required), and financially accountable.  Transparency needs to be a core value of any franchise system in order to protect their brand which translates to a better client experience.


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